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Last Modified: June [2], 2026
This Acceptable Use Policy (this “AUP”) governs your access to and use of any website, mobile application, API, communication, content, functionality, or service operated or offered by FullPAC, Inc., a Nevada corporation, or any of its affiliates (collectively, “FullPAC,” “we,” or “us”). FullPAC’s services consist of noncommercial voter and constituent outreach, engagement, and related services offered by FullPAC or its affiliates from time to time (each, a “FullPAC Service” and collectively, the “FullPAC Services”). “You” means any user of the FullPAC Services, whether as a guest, a registered user, or a visitor.
This AUP is incorporated by reference into the FullPAC Terms of Service (the “Terms”), and capitalized terms used but not defined in this AUP have the meanings given in the Terms. By accessing or using any FullPAC Service, you represent that you have read and understood this AUP and agree to be bound by it. If you do not agree, do not use the FullPAC Services.
We may revise this AUP from time to time. Revisions are effective immediately upon posting and apply to all use of the FullPAC Services thereafter. Your continued use of the FullPAC Services after a revision constitutes your acceptance of it.
The operational rules in this AUP are the floor, not the ceiling, of what FullPAC expects from users of the FullPAC Services. Above the floor, FullPAC expects:
User accountability. You take full responsibility for your communications, your recipient lists, and any consent on which your communications rely. You maintain accurate records and take prompt corrective action when violations occur.
Transparency and ethics. Your communications are honest, identify the party responsible for them, and align with applicable voter-protection laws and accepted political-communication industry practice.
Zero tolerance for misuse. FullPAC does not knowingly facilitate spam, fraud, harassment, voter suppression, or attempts to evade legal obligations through use of the FullPAC Services, and FullPAC takes violations seriously regardless of intent.
Regulatory and industry compliance. You comply with the laws, regulations, and binding industry standards that apply to your communications, including those of the Federal Communications Commission (FCC), the Federal Trade Commission (FTC), the Cellular Telecommunications Industry Association (CTIA), the Mobile Marketing Association, telecommunications carriers, and any analogous federal, state, or local authorities.
These Content Standards apply to any and all Content and to your use of the FullPAC Services. You represent, warrant, and covenant that your Content will, in its entirety, comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Content shall not:
You shall comply with all applicable federal, state, and local laws, rules, and regulations governing your communications and your use of the FullPAC Services, including (without limitation) the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Do-Not-Call Implementation Act, the federal Telemarketing Sales Rule, the Federal Election Campaign Act, state campaign-finance and electioneering laws, state messaging and telemarketing laws, advertising-disclosure laws, and federal and state AI-disclosure laws applicable to political communications. You are responsible for identifying which laws apply to your communications and for compliance with them. FullPAC does not provide legal advice; you should consult independent legal counsel regarding your obligations.
You shall also comply with any policies or operational requirements FullPAC publishes or communicates to you from time to time, including carrier registration requirements, channel-specific guidance, and platform-feature policies.
This Section applies to any voice call, robocall, ringless voicemail drop, SMS or MMS message, peer-to-peer text, email, or other electronic communication transmitted using the FullPAC Services.
Consent. Where applicable law requires consent before a communication may be sent, you are responsible for obtaining and documenting that consent before transmission. You shall maintain consent records sufficient to demonstrate the consent on which your communications rely, and you bear the burden of producing those records if consent is challenged.
Opt-out. You shall honor any request to opt out of further communications promptly, regardless of how the request is conveyed. For text-based channels, you shall treat the keywords STOP, STOPALL, CANCEL, END, QUIT, and UNSUBSCRIBE as opt-out requests, and you shall honor opt-out requests expressed in any other reasonable manner (including in writing, by reply email, or by voicemail to the call-back number provided in the communication). An opt-out applies to the channel through which it was received and, for telephonic channels, to all telephonic channels tied to the same telephone number — for example, an SMS opt-out from a given number also suppresses voice and ringless voicemail to that number. An opt-out that by its terms covers all communications applies across all channels. You shall maintain opt-out records on an ongoing basis so that opt-outs continue to be honored over time.
Suppression and scrubbing. Before each transmission, you shall scrub your recipient list against (i) the federal National Do-Not-Call Registry where applicable to your communications, (ii) any applicable state Do-Not-Call registries and equivalent suppression registries, (iii) your account-level suppression list, and (iv) FullPAC’s cross-client suppression list as provided through platform features. You shall not contact any person on any applicable suppression list. You shall not use phone numbers obtained through random or sequential number generation, harvesting, scraping, or any other method that does not reflect a permitted-contact basis for the recipient.
Identification and disclosures. Pre-recorded and artificial-voice messages must identify the party responsible for the call at the beginning of the message and provide a call-back number during or after the message. The call-back number must connect to a live or recorded means of reaching the calling party during regular business hours. Email communications must comply with the CAN-SPAM Act’s header-accuracy, sender-identification, and opt-out-notice requirements. Political advertising communications must comply with applicable “paid for by” and similar disclosure requirements.
Hours of operation. You shall not transmit voice or text communications outside the hours of 8:00 a.m. to 9:00 p.m. in the recipient’s local time, or any tighter window imposed by applicable state law. You are responsible for determining the recipient’s local time from the recipient’s number, address of record, or other reliable basis.
Specific channel restrictions. You shall not transmit any communication using the FullPAC Services to (i) emergency telephone lines, including 911, fire, police, and emergency-medical lines, (ii) telephone lines of hospitals, health-care facilities, elder-care or nursing-home facilities, or similar facilities serving sick, elderly, or vulnerable populations, (iii) utility-emergency lines, or (iv) two or more lines of a multi-line business in a manner that ties up multiple lines simultaneously.
You as initiator and sender. As provided in Section 7 of the Terms, you, and not FullPAC, are the “initiator,” the “sender,” and the party that “makes” or “places” each communication transmitted using the FullPAC Services for purposes of the TCPA, FCC implementing regulations, the CAN-SPAM Act, and any analogous federal, state, or local law.
AI-generated content — including AI-generated or AI-cloned voices, AI-generated text, AI-generated images or video, and synthetic media — is subject to disclosure requirements under federal and state law that are evolving rapidly. You are responsible for identifying AI-generated content you transmit using the FullPAC Services and for complying with all applicable AI-disclosure obligations as they exist from time to time.
Without limiting Section 7 of the Terms or your obligations under applicable law, you shall, at a minimum:
You shall comply with all applicable telecommunications carrier requirements, including the 10DLC (10-Digit Long Code) registration process referenced in Section 2 of the Terms, carrier-published messaging guidelines (including those governing throughput, content categories, and sender identification), and CTIA and Mobile Marketing Association guidelines applicable to your communications. You shall also comply with any operational policies FullPAC publishes or communicates to you, including platform-feature policies and channel-specific guidance.
In addition to the Content Standards in Section 3, the compliance obligations in Section 4, and the channel-specific requirements in Section 5, you shall not:
You may link to the homepage of any FullPAC website, provided you do so in a way that is fair and legal and does not damage FullPAC’s reputation or take advantage of it, but you must not establish a link in a way that suggests any form of association, approval, or endorsement on FullPAC’s part without our express written consent.
A FullPAC website may provide social media features that enable you to:
You may use these features solely as they are provided by FullPAC. You shall not:
The website from which you are linking, or on which you make Content accessible, must comply in all respects with this AUP. You agree to cooperate with FullPAC in causing any unauthorized framing or linking to cease. FullPAC reserves the right to withdraw linking permission without notice. FullPAC may disable any social media features and any links at any time without notice in its discretion.
The FullPAC Services may contain links to other sites and resources provided by third parties, including links contained in advertisements such as banner advertisements and sponsored links. FullPAC provides those links for your convenience only. FullPAC has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party website linked to the FullPAC Services, you do so entirely at your own risk and subject to the terms and conditions of use for those websites.
FullPAC determines in its sole discretion whether a violation of this AUP has occurred. FullPAC may, but is not obligated to, monitor use of the FullPAC Services for compliance with this AUP. Consequences of violation — including suspension or termination of your account, monitoring and removal of Content, and your indemnification of FullPAC — are governed by the Terms, including without limitation Sections 5, 10, and 16 of the Terms. In addition, FullPAC may suspend your account pending investigation of a suspected violation without prior notice, and may report violations to telecommunications carriers, regulatory authorities, law enforcement, industry registries, and other relevant parties.
Any failure by FullPAC to enforce this AUP in any particular instance is not a waiver of FullPAC’s right to enforce it in any other instance.
To submit a do-not-contact request that your personal phone number not be contacted using the FullPAC Services, please use the FullPAC Personal DNC Request page at [URL].
To report a violation of this AUP, or for any other question about this AUP, please contact:
FullPAC, Inc.
ATTN: General Counsel
1206 Laskin Road, Suite 201-o
Virginia Beach, Virginia 23451
Email: legal@fullpac.com
